Meeting Assistant

with Generative AI

  • Category AI & Machine Learning
  • Client Government Of India
  • Start Date January 2024
  • Handover July 2024
Group 331
Group 32
What's the

Challenge

A leading government entity sought to enhance its intranet platform by integrating a meeting assistant chatbot powered by Generative AI. The current meeting scheduling process was cumbersome, involving multiple form fields that users found hectic and time-consuming. The goal was to develop a chatbot that could simplify the meeting scheduling process, making it more intuitive and user-friendly.

Introduction

The client, a major government entity, aimed to improve the user experience of its intranet platform by introducing a meeting assistant chatbot powered by the state-of-the-art Llama 3 large language model. This AI assistant was designed to be the go-to partner for users, helping them schedule meetings based on their prompts, thereby streamlining the process and reducing the burden on users.

Solution Overview & Methodology

Recognizing the client’s need for an intuitive and efficient meeting scheduling solution, GrowthGear embarked on a transformative journey to build a meeting assistant chatbot. By harnessing the power of advanced generative AI, we created a tool that simplified the scheduling process and enhanced user experience.

The pre-trained Llama3 model is highly efficient and powerful, but it required fine-tuning to accommodate the specific needs of a chatbot. We fine-tuned the model with context-based learning, which boosted its understanding of the tasks it needed to perform, increasing efficiency and accuracy.

The intranet platform consists of various meeting platforms. To integrate these platforms, we fine-tuned the LLM to generate custom payloads that satisfied the parameters of individual meeting platforms. This ensured seamless integration and compatibility with multiple platforms.

To allow multiple users to interact with the chatbot simultaneously, we applied cron jobs. This enabled each user to converse with the chatbot about their meeting prompts, ensuring a smooth and efficient user experience.

To enhance the user experience, we designed a free-flowing UI in ReactJS, managed by the Redux toolkit to maintain the context of the conversation with the chatbot. The UI was easy, simple, and efficient to use, catering to a large pool of users.

See the Impact:

Results That Speak

Our meeting assistant chatbot delivered exceptional results, empowering the client with a more intuitive and efficient meeting scheduling process. By simplifying the scheduling process and providing a seamless user experience, the organization gained a competitive edge in decision-making.

  • Improved Accuracy: The AI Meeting Assistant chatbot showed impressive accuracy in conversing with users and scheduling meetings by collecting necessary data from the conversation.
  • Enhanced User Adoption: The interactive UI and conversational capabilities of the chatbot enabled users to get onboard easily. This made it easier for users to schedule meetings and conferences with their prompts to the AI Meeting Assistant, reducing the challenges of filling out numerous details.

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